Fix "Error 492" in Google Play Store - Explained

Android Users use Google play store to Download, Install and update Various Apps on their Smartphone. No doubt Google play store is the best and trusted source that users prefer to download their preferred apps but many a times user face some Errors in google play store like Error 492 which we will be discussing today on Fixerrs.com.

Android Users face this Particular error on their Smartphone when they try to update their apps with Google play store. Updating apps on your phone when update is available is very important and should do it but what if you get an error while updating just like Play store error 492? We will help you and list some ways to fix this errors.

Reasons for getting Google play Error 492


Google Play error 492
Before getting in to ways to Get rid of this Google Play error.

Let us first see Couple of reasons why you might be facing this error on your Smarphone.

Reasons are :
  1. Cache problem.
  2. Problem with App itself
  3. SD card Problem.
  4. Play store account Problem.

How to Fix Play store Error 492

Updated on 10th September 2016.

Now that we know some Reasons of Getting Error 492, Its easy to know how we can even fix it easily. So Just follow below Methods.

Method 1: Clearing the Cache

My Very First method will cover Clearing Cache of Google play store, This works for majority of the users, try if this works for you too.. 
So to Clear Google play store Cache, Goto Settings > Manage Apps > Click on Google Play store > Clear Cache & Data.

This will clear Cache and data of Google play store, Now try to Update or Install your App and see if this have solved your Problem.

Method 2: Reinstalling App.

If method 1 doesn't works for you and if it doesn't solve your Problem of Error 492 then your next step should be Uninstalling the App and then Reinstalling that particular app again which  is giving you Problem. If you already have .apk file of that app than it will be very easy for you.

All you need to do is navigate to that .apk file with the help of file manager and click on it to install the app again. See if this method helps and fix the problem for you.

Method 3: Formatting SD Card

If you have the app in your SD Card which is showing you Google play store error 492, then its quite likely that your SD Card is Corrupted and you will need to format your SD Card, Remember this will only help if you have moved your apps to SD Card.

Just backup your important data from SD Card and Format it. Then Start fresh and download and install the app from play store.

So These were the 3 Methods that i wanted to discuss to get rid of  Error 492 in Play store, Let us know which method Works for you to Get rid of it and Comment below if you need any help.


59 comments

Great article, this fixed my problem right away. If I ever encounter this problem again I'll be sure to use these methods!

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Error fixed on one app, but nw I hve errors on other apps

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I can not format the SD-card, how to fix this problem?

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I have a tough time getting to the settings becoz I have "error. android .acore ha sstopped msgs" coming up every 2 seconds but I finally cleared the cache to Playstore and the error 429 is gome and also the "android acore has stopped msg" is also gone! Thanks.

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It does not work for me at all

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I just reboot my phone and it's clear

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The onky thing that guarantees to work is a "Factory Reset", IMy problems repeated itself afte a few days and after doing a factory reset after backing (without using Titanium backup - a no,no) and restup all the apps again a fresh solved my problems.

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I have a SD card error witj my ohone how do i fix it

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It works (= thank u so much

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First and second not work.
Third not make because i don't move apps to card so no fix for me ....

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Dummies uploaded to external hard drive already bats

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I tried restart phone and taking sd card out for a moment. It helped and I didn't have to do anything else.

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I tried method 1 and 2 but my problem Doesn't resolved yet , also i don't have a SD card , So what should i do ?

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I had this problem as well on my Huawei Ascend G6 after installing the latest system update to a newer android version.

To fix it I simply had to change the default storage location in the device's storage settings to the sd card.

The update changed it from sd card to internal storage. After setting the default storage location back to sd card all my broken apps work again, and I can also download any app again.

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Hi Daan lubbers, Thanks for your Great Input and sharing with us how you coped with this error.

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I can't press the clesr cache it always. Computing please help me

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Thanks Benaya! I restart helped me as well!

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i just cleared my cache and it worked!!! :))

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I cleared cache and boo! Yea it worked. Thanks alot

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Tried all 3 steps and still cannot download

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Method 1 Fixed the problem for me thanks guys...........................u have helped me lot...........

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You are welcome harish.

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thanx man... i dont know which step really worked coz i tried all of them at once & now its working fine.. it really worked..

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Method 1, done. It works perfectly afterwards

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It dont work at all like come on dont lie to us

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HI Ramel Bowen, Sad to see none of the above worked for you. But i can already see like 20 other people have commented just above you with what Method WORKED for them to solve the issue.

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Thanks a million! the first option worked so well

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Not even wiping my phone helped me. Still getting the error.

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Thank have worked for me

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Not worked for me😒

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My play store will not work ..error with 492,402

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Just cleared chcae and data lost the whole game well done?

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Seems to me the error is caused by a lack of available storage space to store the files needed to update.

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Seems to me the error is caused by a lack of available storage space to store the files needed to update.

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I cant install the app due to this error please tell me

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Error 492!!!! The worst!!
I've deleted many files, cleared cache, uninstalled updates, restarted my s5, took out my SD card, repeated steps 1-3 and then some, now I lost my game, it's been uninstalled!! And I can't even install it bc of ERROR 492! WTF! does someone have any other advice or tricks to fix

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Thx
Cache clearing solved the issue.

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Clearing Play Store cache fixed the problem. Thanks for the advice!

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I don't know your device model, but the easier fix, real fix, isn't wiping all your data and saves and pics, or a factory reset. That's all last resorts. The issue is in the dalvik cache usually or you have issues in your Google apps themselves. Be smart, and root the device. Then you can format any partition you feel like, but be careful of course and read on here or xda forums. All the needed firmwares and softwares are free. H u can use titanium backup to literally save all your user app and system app data and just restore all but Google play store, Google play services and Google play framework (you can try going to setting and apps then over to all and wipe the cache, data, and then force close all three of those and hen reboot, it sometimes helps yet no one here mentions it, and it will fix the error associated with Samsung devces saying storage is full when updating even when it isn't). The CWM, TWRP, PHILZ Touch or any custom recovery you can format any partition, but of relevance here is wiping the cache and then under advanced in CWM/PHILZ you can safely wipe the dalvik cache also and fix a lot of the play store errors right now there without losing ANY data. It's also very quick to do. The device has a long reboot and say 'Android is upgrading' while it rebuilds the cache and dalvik but without errors or corruption of data. You can also create an entire e backup or Nandroid which creates literally an exact number image of f your device state. Then if a more serious error occurs you can restore it to a prior state. It's all.let like backing up in time :) The solution listed here 'might' help some, but these are real and long term tools to maintain your device. This will Also free up storage space, a lot of it, and keep the faith vice ru ning like new.

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I cleared my cache and nothing. I don't even have an sd card in this phone. Idk what to do 😑😠😀

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Thanks brother. It worked.

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Hey guys, I just cann't download the hearthstone app, but i can still download other apps, any ideas to why this is happening?

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take it out and check if it works. If it still doesn't work then probably you wont need to format your SD Card. If it works without the SD card then you might just have to back up all the information on your SD card to some place and then format it.

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I KNOW HOW TO SOLVE SIMPLY JUST GO TO APPS/GOOGLE PLAY STORE/AND CLEAR DATA AND FORCE STOP... THEN DELETE YOUR ACCOUNT FROM ACCOUNTS IN YOUR SETTINGS AND REBOOT PHONE. OPEN GOOGLE PLAY STORE AND ADD YOUR ACCOUNT AND PROGRAM/GAME WILL DOWNLOAD :D :D

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Thanks a lot! I'd spent ages trying to install the Yahoo Mail app without success but your instructions (1&2) have sorted it out for me.
:-)

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Rooting is risky, but rooting an Android device is the best way because you can access hidden files so that we can fix this problem without resetting our phones. Just make sure you don't touch unknown files, because if you do, you are happening to play with an important file that the phone needs to work properly and bricked your device.

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I tried unmounting my SD Card and it worked.

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it needs too be fixed because everytime i try too update i am that message

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my problem was for the google play service, i uninstalled the updated google play service and then boom it's worked..

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Good to see the problem is solved for you.

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Remove the SD card from Your cell phone while installing an app !!

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pliz help.tried to free some space but its still refusing

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this problem occur when updating facebook , i tried all the above . i found that the only way to install facebook is to change the default write disk from SD card to phone storage . remember that SD card is not full , is that mean SD card is corrupted ?

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No, Apps like Facebook, Whatsapp and few others don't allow installation on SD Cards that is why sometimes users get errors. Simple solutions is to change default download location from SD card to Phone storage.

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