Monday, 16 February 2015

Error Retrieving Information from Server rpc s-7 aec-7

Alright, So Few days ago we discussed how to Solve Error Retrieving Information from Server Rpc s-7 aec-0 on Android device. Today a similar error popped up on my cousins mobile while i tried to download an app from google play store.The error was Error Retrieving Information from Server rpc s-7 aec-7. 

I have seen people getting this very error on Bluestacks as well, Which is a popular Android Emulator. If you try and purchase any app in play store then also you are presented with the very same error. Both these errors looks very similar. But if you look closely you will notice there is a difference in Number this time. Its rpc s-7 aec-7 instead of aec-0 in the end.

I tried downloading the same app couple of times and was shown the same error. So then i decided to follow the same Steps/methods which we discussed in the earlier post. And to my Surprise I was able to finally get rid of this new error with the same Procedure.


Steps to Solve Error rpc s-7 aec-7


Error Retrieving Information from Server rpc s-7 aec-7

I will just rehash the same Steps that i did to solve this error. Hopefully you will be able to get rid of it as well. Simply follow the below steps one by one.

Step 1: Removing Google Account.

You know it is necessary to add your google account to use Google play store,What we will do is we will first try and remove the account and see if the problem is solved. Goto Settings > Accounts > Select Google > Remove account/Delete account. This will delete your Play store account. Do not worry you can set it up again with the same credentials later on. But Right now jump to Step 2.

Step 2: Clearing Caches & Data.

Once you have removed your google account in step 1, Now let us clear the cache and data of Google play store and other google related apps. So Simply  Goto Settings > Application Manager >All Tab > Google play Store > Clear Data and Cache. This will Clear the Cache from Google play store app.
Do the Above Same steps to clear Cache from Google Service Framework, Google play Services and Download Manager too. After completing this step, Reboot your Phone.

Step 3:Adding Gmail account again.

Ok so now you have deleted your gmail acount and cleared the caches from above mentioned apps. Now once you have restarted your phone, Add your gmail account again which you removed in Step 1. To add the account again, navigate to Settings > Accounts > Google > add Account > Enter your Credentials. Now see if you still getting the error. In most cases the error should be gone for good now.


Update: I am reading the Feedbacks from People in Comments below and i can see many of you have struggled to solve this error with the above steps.  Though the above steps have worked for some people.

I will show you another way to Download your favorite app without getting rpc s-7 aec-7 server error, The trick here is to Download apk file for your required app on your PC.
  1. First Make sure you have checked "Unknown Sources" box which you can find in Settings > Security. Doing this will allow you to install apps from sources other than play store.

  2. Thing to note here is to be very Careful while downloading apk files, Use only the authority and trusted websites to download.

  3. To find apk file for your app, go to google and search for "yourappname.apk" in google. For example if i am looking for facebook app then i will search facebook.apk, Download the file in your PC.

  4. Now Transfer the file from your Computer to Mobile using USB cable. You might be having file explorer so use it and navigate to the apk file that you just transferred from your PC. 

  5. Click on the file and you will see the option to install, Tap on it and you will be able to install the app without any error.

Let me know in Comment box if you have any trouble and if these steps helps you to fix Error Retrieving Information from Server rpc s-7 aec-7 issue on your android device.



64 comments:

  1. After all ... it became wore
    google play stor doesn't work saying
    "chek your conection and comeback"

    ReplyDelete
    Replies
    1. It worked for me, saved my life thanks

      Delete
    2. Download aptoide
      Install
      In aptoid download google play services
      Everything should work after
      (In aptoide the .apk might be outdated but once installed you should be able to update it from the play store)

      Delete
    3. Hi Hamada,
      If your having that error even you have a internet
      Then this is the fix:
      Go to Settings>All Tabs>Google Play Store
      Now press force stop,clear cache and clear data.
      Launch it and it should work now.

      Best Of Luck

      Delete
  2. i did all the steps properly ! but same problem occurs :(

    ReplyDelete
  3. i did all the steps properly ! but same problem occurs :

    ReplyDelete
  4. i did this ten times and did factory reset five times still does the same thing.

    ReplyDelete
  5. i have the same problem on my GALAXY S2 phone and using the same procedure its not working

    ReplyDelete
  6. I did all the steps and nothings changed i still have the same prob on my phone do you have another solution? Pls let me know. Thank you hope you can help me

    ReplyDelete
  7. Same here after trying to download whatsapp again after removing it

    ReplyDelete
  8. Thanks a ton :) , It help me to resolve this issue

    ReplyDelete
    Replies
    1. This actually worked very well for thanks!

      Delete
  9. First step failed. I can only remove the account by doing a factory reset.

    ReplyDelete
    Replies
    1. same for me. so i followed all the other steps, now i am getting "no connection, retry" inside the Play Store.

      Delete
    2. Please make sure your Time and date is correctly set.

      Delete
    3. Help i cant remove my account
      it says i need an app to remove it or to
      factory reset im using samsung gt s6802 4.4 kitkat

      Delete
  10. Hi Nick Doddle, Thats Strange but did you tried simply clearing the cache and data of the apps mentioned above ?

    ReplyDelete
  11. plzzzz help me i have followed all your steps but they didnt work i sick of this problem

    ReplyDelete
  12. This Process is not working :(

    ReplyDelete
  13. It works! Thank you very much :)

    ReplyDelete
  14. I had a strange problem. Many of my google apps weren't (aren't) singing in to my account, so I cleared cache, data, removed account. Everything. Nothing worked, and then I uninstalled the play newsstand update and restored if to factory settings, oddly enough, the sign in problem was gone for some apps but THEN the Play store error started coming. From apkmirror I installed the latest newsstand version, clears the framework data, play services data, play store data, rebooted the device, but STILL the problem persists. What to do?

    ReplyDelete
  15. you need to disable the secure location sign in from the gmail account, it happened to mejust now cause i had 2 gmail accounts, one of it's secure, removed it and problem solved

    ReplyDelete
  16. Problem solved, many thanks :)

    ReplyDelete
  17. App willbe download very soon on your divice

    ReplyDelete
  18. This didn't work for my device. My cellphone is Xiaomi redmi note 2 and I'm having a hard time fixing this using your technique. I am Soo frustrated right now since my phone is only 2 days old!! I'm Soo helpless

    ReplyDelete
  19. OMG it worked...thank you thank you so much

    ReplyDelete
  20. It worked...thank you so much

    ReplyDelete
  21. thanks a lot. it worked for me

    ReplyDelete
  22. first step worked for me!!! thanks

    ReplyDelete
  23. Thanks a lot ! It worked. :)

    ReplyDelete
  24. Thanks dude. Work for my honor 4x

    ReplyDelete
  25. Very good tanks a lot my brother

    ReplyDelete
  26. Omg!! I have tried everything but failed. What should I do now?

    ReplyDelete
  27. Works not for me. Did everything several time.

    ReplyDelete
  28. i have did it several times even fatory set up ...but no effect at all...i can download anything...and even apk doesnt opens

    ReplyDelete
  29. Thanks Mate!! It worked!! Cheers!!

    ReplyDelete
  30. Enter all steps but same problem

    ReplyDelete
  31. It's not really works. What should I do?

    ReplyDelete
  32. once removing the account and clearing cache and then rebooting as mentioned in the above steps its working fine.. thanks a lot..

    ReplyDelete
  33. install apk using cel phone browser to download works for me !! thks for the light ...

    ReplyDelete
  34. Hi
    I just wanna thank you, it worked for me.

    ReplyDelete
  35. I was having this error pop up when I was trying to install facebook messenger on my phone and these steps worked perfectly! Thank you for your help. x

    ReplyDelete
  36. Thanks lot guys, Its working on my MOTO-E 1st gen mobile .....!
    Super....

    ReplyDelete
  37. thankssssssss.
    very very :)
    ..
    ;)
    thanks..

    ReplyDelete
  38. thanks dude, you save my phone

    ReplyDelete
  39. Thanks, Buddy. This really worked for now

    ReplyDelete
  40. Thank you for your great solution

    ReplyDelete
  41. OMG
    You Are the best
    Thanks so much

    ReplyDelete
  42. Worked for me. Thanks a bunch.

    ReplyDelete
  43. Thanks it really helped rather these steps gave me a clue

    ReplyDelete