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Error Retrieving Information From Server rpc s-7 aec-7

The error Error Retrieving Information from Server rpc s-7 aec-7. I have seen people getting this error on Bluestacks, a popular Android Emulator. If you try and purchase any app in the play store, you are also presented with the same error. Both these errors look very similar. But if you look closely, you will notice there is a difference in the number this time. It’s rpc s-7 aec-7 instead of aec-0 in the end. Alright, a few days ago, we discussed how to solve the error retrieving Information from Server Rpc s-7 aec-0 on Android. Today a similar error popped up on my cousin’s mobile while I tried downloading an app from the google play store.

Error CodeS-7 AEC-7
Error TypeGoogle Play Store error
Error MessageError retrieving information from server. [RPC:S-7:AEC-7]
Device Type​Android
Error Causes​Google Play Store account issues
Informational box

Steps to solve error Rpc S-7 Aec-7

Google Play error variation: Error Rpc S-7 Aec-7
Error Rpc S-7 Aec-7

I tried downloading the same app several times and was shown the same error. I decided to follow the same steps/methods discussed in the earlier post. And to my surprise, I finally got rid of this new Error Retrieving Information from Server rpc s-7 aec-7 with the same procedure. I will rehash the same steps that I did to solve this error. Hopefully, you will get rid of it as well. Follow the below steps one by one.

Step 1: Removing Google account

You know it is necessary to add your google account to use the Google play store. We will first try and remove the account and see if the problem is solved. Goto Settings > Accounts > Select Google > Remove account/Delete account. This will delete your Play store account. Do not worry. You can set it up again with the same credentials later on. But Right now, jump to Step 2.

Step 2: Clearing caches & data

Once you have removed your google account in step 1, Now let us clear the cache and data of the Google play store and other google related apps. So simply Goto Settings > Application Manager >All Tab > Google play Store > Clear Data and Cache. This will clear the cache from the Google play store app.

Do the above steps to clear the cache from Google Service FrameworkGoogle Play Services, and Download Manager. After completing this step, reboot your phone.

Step 3:Adding Gmail account again.

Okay, now you have deleted your Gmail account and cleared the caches from the above apps. Once you have restarted your phone, Add your Gmail account again, which you removed in Step 1. To add the account again, navigate to Settings > Accounts > Google > add Account > Enter your Credentials. Now see if you are still getting the error. In most cases, the Error Retrieving Information from Server rpc s-7 aec-7 should be gone for good now.

I will show you another way to download your favorite app without getting rpc s-7 aec-7 server error. The trick here is to Download apk file for your required app on your PC.

  1. First, Make sure you have checked the “Unknown Sources” box, which you can find in Settings > Security. Doing this will allow you to install apps from sources other than the play store.
  2. The thing to note here is to be very careful while downloading apk files. Use only the authority and trusted websites to download.
  3. To find apk file for your app, go to google and search for “yourappname.apk” google. For example, if I am looking for a Facebook app, then I will search facebook.apk, Download the file to my PC.
  4. Now Transfer the file from your Computer to your Mobile using the USB cable. You might have file explorer, so use it and navigate to the apk file you just transferred from your PC. 
  5. Click on the file, and you will see the option to install. Tap on it, and you can install the app without any error.

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