You might be aware that all Microsoft Outlook accounts were recently migrated to the new servers. When you sign in to your account, the banner above inbox should say outlook mail if you are on the new servers. Otherwise, it would still show outlook.com.
Probably because of the migration, this error code 0x8de00005 has been bugging the users recently. To be very precise, the exact error shown in Outlook is that Task ‘[email protected]’ reported an error (0x8DE00005): ‘There is an error synchronizing your mail account. Please verify your account is configured correctly by first accessing your mail on the web. Error: 3219. Server. An error occurred in looking up the user’s information in mserv. ‘
Now you can see an error in syncing your current mail account, and you need to check if the account is configured correctly.
Error Code | 0x8de00005 |
Error Type | Windows Live Mail error |
Error Message | Server error:3219 Windows Live Mail Error ID: 0x8de00005 |
Device Type | Windows 10, Windows 8.1, Windows 8, Windows 7, MS Outlook |
Error Causes | Incorrect email account settings Network connectivity issues Corrupted profile or data file Issues with the Microsoft Exchange Server |
Table of Contents
Fixing error 0x8de00005 in Outlook
Since there is an issue with the current account after the migration, We will remove the account and then re-add it to fix it. This is the simple solution to error 0x8de00005, which you can perform immediately. For everyone reading this, we will show the steps you need to perform, and after completing them, you will then be able to send and receive emails like before.
- Step 1: Open Outlook.
- Step 2: Go to File > Account settings or Tools > Account Settings. If you have an older version of Outlook, then select Exchange Activesync(EAS)
- Step 3: Select the account shown to you. It should have the type MAPI. Click on remove.
- Step 4: Once the account is removed, it’s time to Re-add it, So click on New. Type in your Name, Email ID, and Password to complete the setup.
- Step 5: Now, just close Outlook and open it again.
That is it. Your Error 0x8de00005 in Outlook should now be fixed for good. Let us know if this helped you or not in the comments below.