Error code NP-38564-6 in PlayStation - Possible Fix

Couple of days ago we posted how to Fix CE-38606-3 error in PlayStation which pops up while downloading themes. But, Today We are covering Possible fix to Error code NP-38564-6 for PlayStation Users.

What happens is, Players are kicked out of Party chat unexpectedly and the screens shows "Left Party because of Network Error". It says Network Error but your connections might be Strong enough.

Whenever you are in party, you can get Error code NP-38564-6 popping up on your screen. This happens again and again for few users. We are here to Share a Possible Solution to this error which you may try right now.

Fixing PlayStation Error NP-38564-6

To fix this issue in your PlayStation 4, you will need to reset it. Resetting doesn't guarantee that your problem will be fixed but it might just work for some of you. Try these steps:

  1. Open PlayStation Settings.
  2. Initialize.
  3. Restore Default Settings
  4. Follow instructions shown on the Screen.

Once the reset process completes, you will need to Configure your PS4 again. Just like you did when you first bought it. After reset, you will require to log in again to Start using like you did before.

The error NP-38564-6 is still relatively new for PlayStation users and so we are yet to find more ways to fix it. If you have any other method that helped you fix the issue, then kindly share it in comments below.


Tried this and it didn't fix the issue


This is happening with a brand new PS4 PRO straight out of the box. Also saw it on my previous PS4. Both of these are 1TB machines. Not sure if it happening on my original PS 4 which my daughter uses. This needs to be fixed by Sony. I'm getting kicked from chat every two to three minutes!!! Game connection is solid though.


this keeps happening to me too plus it messes up my phone and laptop wifi too


Happen to me too i did everything even open port firewall and nothing is still there. I can play download games and everything but not chat. Kick me out in 20 seconds


I tryed but the error is still there


I tried too and it don't work I even called PSN and they told me to reset my PS4 and it still didn't work!


Doesn't work. None of these "possible" solutions do. This has been going on since September and sony does absolutely nothing to fix this.


Sony has done nothing to help us. There's no point in playing the ps4 anymore. When my irl friends are on I'm just sitting there bored out of my mind wanting to join them.


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