Saturday, 12 March 2022

Error Code 0x80240438 : Windows Update & Store [Solved]

 Windows 10 and 11 Users are getting error code 0x80240438 while installing apps from the Microsoft store.

The same error code also pops up when users try to download and install the latest windows updates on their System.

Today we will be provided with some information on why you are getting this error and How you can fix error code 0x80240438 on your own.


How do I fix error code 0x80240438 on Windows 10/11?

Let us now see how we can get rid of this problem without taking the help of professionals. I will be keeping the steps as simple as I can. 

Installing apps from the windows store is easy and handy, but sometimes users face issues like this one.

The Error message reads as: 

Give us a few minutes. Something went wrong on our end. Wait a bit, then try it again. The error code is 0x80240438, in case you need it.

Before you move ahead with the technicality to solve this problem, You might want to first make sure of a few things.

Make sure:

  1. The Date, Time, and Region are correct on your System.
  2. You are not using a Virtual Private network.
  3. To Temporarily Disable Third-Party antivirus software.
  4. Your Internet Connection is Stable.


Now that you have ensured the above 4 things, you can proceed with method no. 1 to solve your problem.


Method 1: Run Windows Store Troubleshooter.

Whether you are getting error code 0x80240438 while trying to install apps from the Microsoft store or while trying to update your PC, In both cases, I would recommend you to Run the Troubleshooter.

Microsoft provides this inbuilt tool which you can use to fix issues with your PC, and it will be fixed automatically or will ask you to apply the fix.

To Run Windows Store Troubleshooter, follow the below steps:

  • First, open settings by clicking on Start.
  • Now, click on Update and security.
  • From the left pane, select Troubleshoot and click on Additional Troubleshooter from the right.
  • Let's scroll down to the bottom and find Windows store apps. Click it.
  • Click on Run the Troubleshooter and wait for it to complete.
  • Click on Apply this fix if the tool finds any issues.


Similarly, you can run Windows Update Troubleshooter to solve 0x80240438 errors while installing updates.


Method 2: Uncheck IPv6 option to fix 0x80240438 error.

In this method, you will be Disabling Internet Protocol version 6 and see if that fixes the problem for you.

We will be making changes in Internet Properties, so here is a step-by-step guide to do it.

Open Network Connection By Right-clicking on Start Or you can right-click on Ethernet/Wifi icon from the taskbar and select Open Network and Internet Settings.

0x80240438 Change adapter options



Now, Click on the Ethernet or Wifi from the left side of the window and Click Change adaptor options.

Right-Click on the primary connection you usually use to connect to the internet and select Properties.

0x80240438 Disable IPv6 option


Uncheck the box next to Internet Protocol version 6 and click OK, as shown in the above picture.


Go check if this method has fixed your problem of the 0x80240438 error.


Method 3: Reset Windows Store to solve 0x80240438

Resetting Windows Store is very simple and requires minimal effort. You can do it on your own in a minute.

Open RUN by pressing Windows + R.

Type wsreset.exe and press Enter.

Wait for a moment and then Restart your PC.


That's all !!! You may now check if Resetting Windows Store has fixed error code 0x80240438 for you or not.

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